FAQS

 

What types of products does SM Fashion offer?

SM Fashion specializes in a stunning collection of Khaddi Messuri 3-piece suits. These suits are known for their exquisite handwoven fabric and sophisticated designs, suitable for both semi-formal and formal occasions.

What makes Khaddi Messuri suits unique?

Khaddi Messuri suits are distinguished by their high-quality, breathable fabric that combines traditional craftsmanship with modern elegance. This unique blend ensures that our customers not only look their best but also feel comfortable in their attire.

How long does shipping take?

Orders are typically delivered within 4 to 5 business days. This timeframe allows us to ensure that each suit is handled with care and delivered promptly to our customers.

What is your return policy?

We have a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging.

How can I initiate a return?

To initiate a return, please contact us at smfashion024@gmail.com. We will provide you with a return shipping label and instructions on how to send your package back to us.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item you desire.